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You will be evaluated in part based upon your performance of the tasks listed in this job description. Check the Dialog Direct careers pageand search specifically for remote positions within your state. Note that the company doesn’t typically hire in all states at all times. For years, American Express has been one of the leading companies for remote work.
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. All these services and products offered to require customer services to the clients.
American Express
This work can entail scheduling and managing multiple calendars, so any experience with those tasks is a huge plus. All of the customer service positions at Sykes require strong brand knowledge, the ability to field a high number of calls, and proficiency with multi-tasking while on the phone. There are almost always a high number of postings available, so check the Sykes job board to see if there are any openings that fit your background.
If you don’t have specific experience for this posting, consider going for a seasonal spot with Sykes to get the necessary experience. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Account Manager (H/F) - Hybrid Working
Enterprise Holdings — the parent company of Enterprise car rental, Alamo, and National — utilizes remote customer service agents to assist its many customers. Teleperformance also offers positions in IT, sales, marketing, and many others. Many of these roles are also remote, making this company a great place to diversify and branch out into other roles if you’re interested. Those with pre-existing travel knowledge will have an edge in this role, but American Express also offers an 11-week paid training program that turns virtually anyone into a travel expert.
Conduct performance evaluations that are timely and constructive. Systems Applications Products is also popularly called SAP. Before being hired, you are given a test to determine if you are fit for the job. They pay an average salary of between $9- $30 per hour. You can also gain experience by taking TTEC University courses and tests.
Customer Service Representative I
Enforce all regulations established by external agencies and company policies/procedures to ensure compliance within all areas. Manage client care by addressing client concerns, adhering to client confidentiality, and identifying/reporting abnormalities with client conditions to appropriate channels. Robert Half International has been around for over an impressive five decades. Their aim is to help their clients improve customer satisfaction, loyalty, and also customer retention. Demonstrated self-discipline, time management, ability to collaborate virtually.
Your time is a precious thing, and the last thing you want to do is waste it on customer service jobs that aren’t worthwhile. Instead, comb through our list, which features the best remote jobs in this field. But our focus today is on those companies that let their customer service agents work from home. If you are lucky, you can land companies that let you work whenever you want to. The companies above are some of the best choices you can explore if you are looking for companies that have work-from-home customer service jobs.
Sales Development Representative
Therefore you can apply for any customer service job and get paid. Looking for legitimate online customer service jobs you can do from home? If yes, you’ll enjoy our latest collection of companies that offer remote customer service jobs. Employees earn paid time off as well as paid holidays and paid training opportunities. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.
You’ll also need to be comfortable with potentially providing tech support, as Concentrix deals heavily in digital marketing, analytics, automation, and other tech-oriented services. You’ll also be asked to purchase a headset and flash drive if you’re offered the job. Unlike many of the jobs on this list, Concentrix doesn’t offer a pure customer service role.
The organization makes an effort to do good in its local communities and has numerous sustainability campaigns, which makes this a company you can be proud to work for. The company is known for its fast pace, and its customer support is no exception. It’s essential that applicants to this position are ready for that intense pace. Partner with regional leadership and internal support functions to provide a more effective and efficient work environment for all staff. Handle the discipline and termination of employees, as needed and in accordance with company policy.
You can apply to work in various customer services from these fields. The work of consultants is to ensure service provision to clients and select candidates suitable for the job. The positions offers a competitive base pay, schedule, level, plus benefits for full-time, paid vacation, and variable bonus and contest incentives. All it takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will provide it.
Randstad has specialized in offering human resource services. They also have a support network that helps if you want to switch jobs or change your location. The majority of customer service work can easily be done from the comfort of your house using a computer and phone.
Take a look at the many American Express jobs available here, and see what kind of customer service and support roles are available. They have positions available for customer care representatives. UnitedHealth Group is a company in the healthcare industry. They have a diversified range of services and products that they offer through United Healthcare and Optum. Not everyone can succeed and thrive in a home-based customer service role. We’re looking for the right type of worker with the perfect home office setup.
InfoCision is a customer care company that primarily works with nonprofits , as well as with a selection of traditional brands. Collect and analyze client satisfaction data in order to implement improvements that positively impact the continuum of care for clients. Whether you are in the health industry, education, statistics and research, technology, and legal field, everyone has something.
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